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编号：122981
产品特色
Enjoy a day away from the hustle and bustle of the city
Enjoy fantastic aerial views
Soak up the atmosphere on a walking tour
Free hotel pickup and drop-off included
All entrance fees included
Led by a local guide
Travel by boat and see the sights from the water
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产品详情
产品介绍
Itinerary
This is a typical itinerary for this product
Stop At: Taal Volcano, Batangas City, Batangas Province, Calabarzon Region, Luzon
Trek the Taal Volcano on an 8-hour adventure tour from Manila and see one of the most scenic areas of the Philippines within easy access of the capital. You will drive to Tagaytay City to head for Volcano Island, location of one of the most active volcanos in the Philippines. Less than 2 hours from Manila, Tagaytay City offers cooler weather and dramatic views of Taal Lake and Volcano Island.
Head over to the island by boat, where a trekking guide will lead you on a hike to conquer the mountain. A complex volcano of crater lakes and tuff cones, Taal is part of the Pacific Ring of Fire. Admire the expanse of sulfuric water, where if you fancy seeing Taal from a different perspective, you will have the option to rent horses.
Duration: 3 hours
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行程概要
出发地点
Traveler pickup is offered
出发时间
6:30 AM回程信息
Returns to original departure point 详细的出发地点，时间请参考电子票（Voucher）中的详细介绍 -
预订须知
凭证信息
1. 订购成功后，我们会通过E-Mail将[电子票（Voucher）]发送到您的邮箱，您也可以登录会员中心，在订单详情中查看[电子票（Voucher）]。 2. 请在旅行当日携带确认的［电子票（Voucher）］和有效身份证件到指定地点参加活动。 3. [电子票（voucher）]包含了产品使用方式、服务联系电话等重要信息，请仔细阅读。 4. 如预订成功后，在48小时内没有收到[电子票（voucher）]的邮件，请拨打电话联系我们的客服。重要条款
不能退改
温馨提示
Confirmation will be received within 48 hours of booking, subject to availability Minimum age is 7 years -
费用说明
费用包括
Boat ride Bottled water Local guide Hotel/port pickup and drop-off Entry/Admission - Taal Volcano费用不包括
Food and drinks Additional activities Gratuities
用户点评
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Our tour guide got into a car accident taking us back to the hotel and never took us to the palace in the sky...
This tour started out ok. When we arrived at Tagaytay our tour guide told us that the price for 2 horses to take us up the volcano would be 1000 peso. He said that he would pay it and then we would give it back to him at the end of the trip. We visited the volcano but was never offered an opportunity to rent banana boats or kayaks. We eventually made it to Josephine restaurant. The traffic was heavy and the wait time at the restaurant was rather long. Once seated, it took them an additional hour just to bring the food out and they forgot our appetizer and attempted to bring it after we had already eaten our meal. We left the restaurant at about 3:30. The tour guide then proceeded to take us back to the hotel. On the way he got into a car accident. So we ended up sitting in the middle of traffic for about 30 minutes waiting on a police officer to show up. Then once the police officer arrived, they wanted our guide to come to the police station to fill out some paper work. So we ended up sitting in the car for an additional hour and a half at the police station. Then the tour guide took us back to our hotel. As a courtesy, the tour guide told us that we didn't have to pay him for the horses. I still tipped him 300 peso. I was nice about everything until I realized that we never made it to the palace in the sky. I called him when I realized and he never offered to take us the next day or do anything to resolve the issue. His response was that the Palace in the sky was 2 hours away from Josephine restaurant. He said that the palace in the sky would have been closed by the time we arrived. I checked the distance before I called him and our GPS said that it was 8 minutes away from the resteraunt. To be honest there was very heavy traffic that day, however even if we would have stopped there for only 15 minutes, I would have been happy. Considering the we left the restaurant at about 3:30, that was more than possible. We also didn't do any additional touring of Tagaytay other than going to the restaurant. I contacted Viator and Trip Advisor for a refund. Viator contacted our tour guide and his response included an email that said the Palace in the Sky was not part of our package. The description clearly says that it is part of the package. When I called Viator they even agreed that it was part of the package. However, he was allowed to deny the refund. I was requesting a full refund considering that we got into a car accident, had to sit at the police station, missed parts of our tour and had to go through the trouble of addressing this issue and paying for phone calls to do so while on vacation. As a courtesy Viator refunded me 50. Trip advisor basically said that they can't address the issue because this tour is fulfilled by Viator and I would have to go through them. I would like to think that any tour guide would at least know what is included in the package at the very least. How could he possible give us what we paid for if he doesn't even know what is included? I felt like this was very poor customer service from Esquieres Travel and Tours.
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The tour was amazing! To see the view from the top of the Taal volcano was worth every penny. Richard, the driver, treated us magnificently and everything was arranged perfectly. Enough water was also provided to keep us guests re-hydrated. Would recommend this trip to everyone who wants a break from the hectic Metro-Manila.
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Very good day, nice walk and good restaurant for lunch and the driver very friendly
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